Centralized civic portal & 95% faster resident messaging for Tatuha Mayor’s Office
The Mayor’s Office provides essential civic services to Tamuning, Tumon, and Harmon, fostering community growth through responsive local governance and open communication.
Full Civic Digital Launch
Discovery workshops, UX wireframes, CMS configuration, residency-app workflow, ADA-conscious design, and a launch playbook for staff—all delivered end-to-end by Massive Mango Code.
Community-First, Accessibility-First
We prioritized plain-language navigation, high-contrast palettes, and WCAG-compliant components so every resident—on desktop or mobile—can find answers fast. Weekly feedback loops with office staff ensured the CMS matched real-world workflows.
Updates in Under a Minute
Drag-and-drop collections let staff post advisories, holiday schedules, and meeting minutes without touching code, keeping the community informed in real time.
Paperless Proof, Instant Processing
Residents upload documents, track status, and receive approvals digitally, while staff manage requests in a streamlined backend that logs every step for audit clarity.
Measurable Impact
A modern portal turned ad-hoc outreach into data-driven engagement.
Decrease in messaging time
Centralized news posts and the verification app cut back-and-forth calls and emails from hours to minutes.
Unique visitors in the first month
Residents quickly embraced the site, proving demand for a single trusted source of municipal information.
